FAQ

We accept the following forms of payment:

Visa, Master, Discover, American Express, Paypal

Unfortunately, we do not restock most of our items.

You may contact customer service team at info@minofarina.com to confirm availability of an item.

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

Mino Farina was unable to verify the billing information that was entered on the order. If the billing address does not match with what the credit card issuer or bank has on file, the order will be automatically canceled.

If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct. Afterwards, create a new order using the correct billing address.

Mino Farina will send you an automatic email when your order has been shipped.

We will also provide you with a tracking number so that you may check the status of your order at your convenience.

Please refer to our Return & Exchange policy page for a comprehensive guide regarding returns and exchanges with your Mino Farina order.